Now in Early Access

The AI Copilot for Employment Services

CaseScribe helps Employment Mentors generate IEA-compliant case notes in seconds, track outcome milestones automatically, and gives Team Leaders the visibility they need — so your team spends more time placing participants, not filing paperwork.

Built by an Employment Specialist for Employment Services.

Start your free pilot Book a Team Demo
Generate case note — CaseScribe
S
Sarah M.
Job Search · Active
Note generated in 4 seconds
~1hr
saved daily
17
templates
IEA
compliant
The challenge

Employment Services teams spend too much time on administration.

Every hour spent on documentation is an hour not spent supporting participants into employment.

📝
Case notes after every appointment
Writing compliant, detailed notes for every contact takes 15–30 minutes each time.
📋
Job Plans that need constant updating
Job Plans must be current and appropriate — reviewing and updating them is time-consuming.
⚠️
Compliance documentation and fee tracking
Missing a progress fee or outcome milestone costs real revenue. Manual tracking is error-prone.
📅
Appointment preparation
Reviewing participant history and preparing for appointments adds time before every meeting.
The result: less time for what matters most.
When administrative tasks consume 2–3 hours of each working day, Employment Mentors have less time for the relationship-building, job matching, and employer engagement that actually moves participants into employment.
⏱
Up to an hour a day on documentation
Case notes, job plans, and compliance paperwork consume a significant portion of every working day for most Employment Mentors.
💸
Missed fees cost real revenue
Progress fees, outcome milestones, and servicing deadlines are easy to miss when tracked manually. Each missed claim is direct revenue loss.
👁
Team Leaders lack real-time visibility
Without a clear view of caseload health and compliance status, managers are always reactive — finding out about problems too late.
Why CaseScribe

Built for employment services. Not adapted from something else.

CaseScribe understands IEA compliance, outcome fees, servicing requirements, and the daily realities of employment services work.

⚡
Save time every day
Generate compliant case notes from rough notes or voice recordings in seconds. 17 role-specific templates built for EM, IWM, and EES workflows.
🛡️
Reduce compliance risk
Built-in outcome and servicing fee trackers, IEA policy assistant, and milestone alerts mean nothing falls through the cracks.
🎯
Focus on outcomes
When administration takes minutes instead of hours, your team has more time for the engagement, referrals, and employer relationships that drive placements.
How it works

A better note in under 60 seconds.

No setup, no configuration, no learning curve. CaseScribe fits into how your team already works.

🎙
Step 1
Record or type your rough notes
After an appointment, speak or type a quick summary of what happened. No structure required — just describe it naturally.
⚡
Step 2
CaseScribe generates a compliant note
AI generates a structured, IEA-compliant case note using the right template for your role. Review and edit if needed.
✓
Step 3
Save to the participant record
One click saves the note to the participant. Milestone trackers and servicing reminders update automatically.
Try it now — it's free
Features

Everything your team needs. Nothing they don't.

AI case notes

Stop spending 20 minutes writing every contact note

Type rough notes or record your voice after an appointment. CaseScribe generates a structured, IEA-compliant case note using the right template for your role — EM, IWM, or EES.

✓
17 role-specific templates including initial interview, contact, placement, re-engagement, and more
✓
Voice recording with automatic transcription
✓
Learns your writing style so notes sound like you
Generate case note
Contact
Discussion
Actions and next steps
Outcome and fee tracking

Missing one outcome milestone costs you real money

CaseScribe tracks every participant's placement date, anchor date, and outcome milestones — and alerts you when a fee is approaching. Stop losing revenue to missed deadlines.

✓
Progress fee alerts from job commencement date (24 hours over 4 weeks)
✓
12-week, 26-week, and 52-week outcome milestone tracking
✓
Rolling 90-day servicing contact tracker per participant
Outcome tracker — Sarah M.
✓ 4-week progress fee
⚠ 12-week outcome — 8 days
26-week outcome — 98 days
52-week outcome — 280 days
Team Leader dashboard

Know which EMs need support before problems surface

Team Leaders get an AI-generated coaching plan for each EM — covering caseload health, servicing compliance, outcome pipeline, priority flags, and 1:1 coaching questions.

✓
EM performance snapshot — On Track, Watch, or At Risk
✓
Priority flags: participants falling through the cracks, unanchored placements, overdue milestones
✓
Auto-generated 1:1 coaching questions based on real caseload data
Team Leader — Sarah M.
24
Active
3
No contact 30d
8
Placed
⚠ Li Wang — no contact in 34 days
↑ Silvia K. — placement not anchored (18 days)
$ Sarah M. — 12-week outcome due in 8 days
Who it's for

Built for every role in your team.

Employment Mentor
Spend more time with participants
Generate compliant case notes from voice or rough notes, track outcome milestones, and prepare for appointments in seconds.
AI case notes in seconds
Voice recording and transcription
17 role-specific templates
Outcome and servicing trackers
CV and cover letter generation
Team Leader
Manage with visibility, not guesswork
See your team's caseload health, compliance status, and revenue pipeline at a glance — and get AI-generated coaching prompts for every 1:1.
EM performance snapshots
Servicing and compliance tracking
Revenue pipeline visibility
Priority flags and risk alerts
1:1 coaching questions
Service Manager
Your team is meeting compliance. You can prove it.
Servicing gaps, missed outcome fees, and inconsistent documentation are invisible until they become a problem. CaseScribe surfaces risk before it costs you.
Real-time servicing compliance visibility
Outcome revenue pipeline tracking
Staff consistency and documentation quality
Evidence of team productivity for reporting
Australian data sovereignty and security
From the field

What Employment Services professionals say

"

After using CaseScribe for several weeks, I found that routine tasks such as case notes, appointment summaries and document drafting were completed significantly faster. On busy days, it easily saves me close to an hour that would otherwise be spent on administration.

EP
Employment Services Professional
IEA — Early Access Pilot
Early access program

Become a Pilot Partner

We're currently onboarding a limited number of Employment Mentors, Team Leaders and Employment Services teams. Pilot partners receive complimentary access and direct founder support.

For individuals
Get Early Access
Start using CaseScribe today. No credit card required. Perfect for Employment Mentors and In Work Mentors who want to reduce their daily admin load.
✓
Complimentary access during pilot
✓
Personal onboarding support
✓
Priority feature requests
✓
Early access to new features
Start your free pilot →
For teams
Book a Team Demo
For Team Leaders and Service Managers considering CaseScribe for their team. We'll walk you through the platform and tailor the pilot to your team's needs.
✓
Guided team onboarding
✓
Team Leader dashboard setup
✓
Usage and adoption analytics
✓
Compliance and security briefing
Book a demo →
Security & trust

Built to protect participant data.

Employment services work involves sensitive participant information. CaseScribe is built with that responsibility in mind.

🇦🇺
Data stored in Australia
All participant data is stored on Australian servers in Sydney. Your data never leaves Australia.
🔒
Encrypted end to end
All data is encrypted in transit and at rest. Access is protected by secure authentication and session management.
🚫
Never trained on your data
Your participant data and case notes are never used to train AI models — by us or any of our AI providers.
👤
Your data, only you
Row-level security ensures every user sees only their own participants and notes. No cross-team data leakage.
Read our full security and compliance documentation →
FAQ

Common questions.

Is using CaseScribe compliant with IEA requirements?
CaseScribe is a productivity tool — it helps Employment Mentors draft case notes faster and track compliance requirements. WAOP remains the system of record for all IEA compliance obligations. Notes generated by CaseScribe should be reviewed, edited as needed, and saved to your system of record as usual. The platform is built around IEA v1.1.4 guidelines, including servicing requirements, outcome fee rules, and the Targeted Compliance Framework — but it does not replace any mandatory recording obligations under the Deed.
Is CaseScribe an app I need to install?
No installation required. CaseScribe runs entirely in your web browser — on desktop, tablet, or mobile. Just go to app.casescribe.com.au, log in, and you're ready to use it. Nothing to install, no IT approval required for individual access.
Can it work alongside my current CRM or case management system?
Yes. CaseScribe works alongside your existing tools — WAOP, your organisation's CRM, SharePoint, or any other system. It does not replace them. The typical workflow is: use CaseScribe to generate and review a case note, then copy it into your system of record. Most EMs find this takes seconds. Native integrations with specific CRMs are on the roadmap for future development.
How accurate are the AI-generated notes?
CaseScribe generates notes based on what you provide — the more detail in your rough notes or voice recording, the more accurate the output. The AI understands IEA terminology, templates, and compliance language. Templates are generic and IEA-compliant out of the box. If your organisation uses a specific note format, paste it into the template customiser — CaseScribe will follow your exact headings from that point on. Every note should be reviewed before saving. Think of it as a highly capable first draft that you refine — not a finished document you accept without reading.
How much does CaseScribe cost?
CaseScribe is currently in early access — pilot users receive complimentary access while we validate the product with real employment services teams. Pricing will be per seat per month, designed to be accessible for individual EMs and scalable for teams. We will give pilot users advance notice before any paid plans begin, and early access partners will receive preferential pricing. To discuss team pricing, book a demo.
Can our whole team use it?
Yes. CaseScribe supports Employment Mentors, In Work Mentors, Employer Engagement Specialists, and Team Leaders — each with role-specific templates and features. Team Leaders get a dedicated dashboard showing caseload health, compliance status, and outcome pipeline across their team. For team onboarding, book a demo and we'll set your team up together.